Étoile ships to Canada, The United States of America, The United Kingdom, The European Union, Australia, and New Zealand.

Orders will be shipped within 1-3 business days. Shipping rates and timelines are provided at time of checkout.

Please note: Étoile ships from Canada. Any import duties, broker fees, customs and taxes incurred on international shipments are the responsibility of the purchaser.

We will happily exchange or provide refunds for any unworn, unwashed items within 30 days of receiving your shipment. Refunds will be made to original form of payment. After 30 days, all sales are final.

We do not provide refunds on shipping costs, including any customs or import fees. Returned items must retain all original tags. Please exercise caution when trying on your garments - returns of dirty or stained items will not be accepted. 

Please email madison@helloetoile.com to process an exchange or return. 

If you placed an order and wish to cancel, please contact madison@helloetoile.com as soon as possible. Once we process the order it cannot be cancelled.

If you have questions, concerns, or just want to say hello, please email madison@helloetoile.com